Life has a funny way of accumulating around us. One day you're living minimally in a studio apartment, and the next thing you know, you're wondering where all this stuff came from and, more importantly, where you're going to put it all. Whether you're downsizing, moving across the country, decluttering your home, or simply need somewhere to stash your seasonal decorations, finding the right storage space can feel like searching for a needle in a haystack.
The good news? The storage industry in America has exploded over the past two decades, with facilities popping up in virtually every corner of the country. From bustling metropolitan areas to small rural towns, there's likely a storage solution within reasonable driving distance of wherever you call home. But with so many options available, how do you choose the right one for your specific needs and budget?
The self-storage business in the U.S. is enormous - we're talking about a $30 billion industry with more than 50,000 self-storage facilities in America. To put this into perspective - there are more self-storage facilities in America than there are McDonald's and Starbucks locations combined. This matters because the majority of Americans are no more than a few miles from a self-storage facility; however, while the content and condition of the facilities vary wildly from place to place, so too do the service levels and prices.
Storage facilities can include anything from a large warehouse with hundreds of storage units to a family-owned storage facility tucked away off the beaten path in an industrial park. Some facilities develop their own streets, and look like small towns with storage units that are home-like. Some storage facilities resemble modern multi-family properties with climate-controlled hallways, high-level security systems, and cameras. Ownership has come a long way from the original "garage in a building" model.
Today's storage facilities often feature sophisticated climate control systems, advanced security measures including individual unit alarms and 24-hour surveillance, and convenience amenities like package acceptance, truck rentals, and even retail spaces selling moving supplies.
These are the bread and butter of the storage world – rectangular spaces that range from the size of a small closet to something that could house the contents of a four-bedroom home. Usual storage unit types have set sizes:
Most of the time, you access your traditional storage unit through roll-up doors, similar to garage doors, and you will either drive or walk up to the unit to put your stuff inside and take your stuff out of the unit. Some facilities allow you to pull your vehicle next to the unit with drive-up access, and some facilities will require you to use a dolly or a cart to carry your stuff from the parking area to your unit.
If you are storing anything that could be sensitive to temperature or humidity fluctuations - wood furniture, electronics, photographs, important documents, musical instruments, or artwork - climate-controlled storage will provide peace of mind and worth the extra cost. Climate-controlled storage units provide climate control by maintaining the temperature within a set range in conjunction with relative humidity percentages year-round, generally, you will find these units to maintain temperatures of 55-85 degrees Fahrenheit with humidity levels ranging from 30-50% RH.
Climate-controlled storage units are generally located inside buildings rather than exterior units. Hence, you will usually walk down hallways - like you would if you were in an indoor mall or apartment complex - to your storage unit. While this may not be as ideal as drive-up access, the happiness, and safety that self-service provides your belongings is usually worth it – especially if your community experiences severe weather changes.
If you have larger items such as recreational vehicles, boats, trailers, or classic cars, many sites offer outdoor covered or uncovered parking spots. These spots are usually much cheaper than regular enclosed units, and are suitable for items that can be out in the weather or are protected from the weather already. Some sites specifically focus on vehicle storage, and they may provide additional vehicle services such as battery maintenance, periodically starting the engine, and even detailing. If your items are RVs, you should find facilities that offer dump stations and fresh water fill up spots for RVs.
The storage industry has adopted the "we come to you" model with portable storage containers. They drop off weather resistant containers to a location you provide, you fill them, and then store them in their warehouse, or they can leave on your property, as well. This format is quite popular with individuals moving, and homeowners renovating, because you eliminate all the additional trips you would make to a storage facility.
Portable containers, on average, come in 8-foot, 12-foot or 16-foot in length and can hold anything from the contents of a small apartment up to a three-bedroom house. Portable solutions are also often more expensive per square foot than confined storage; however, the associated benefits and mobility may well be worth it for temporary storage and specific conditions.
The Northeast offers unique situations and challenges for storage due to the high cost of real estate and dense populations in this area. Cities such as New York, Boston, and Philadelphia represent some of the highest storage cost in the United States, but they also offer the most choices for facilities and services available. A small 5 x 5 unit in Manhattan may cost $400, or more, a month for regular climate-controlled or high-end storage; however, you can get white glove service, package accepting service, or storage temperature-controlled wine storage for collectors.
Many of the Northeast facilities are built vertically, as stress on available space is highly inefficient. You could find yourself taking an elevator to your unit! In the suburbs of the Northeast, there are more traditional storage choices and reasonable prices (relative to the Northeast - you will typically pay more than non-Northeast markets). The extreme cycle of harsh winters in this area, meaning climate-controlled storage is valuable, especially for items that may be moisture-sensitive, due to the freezing and thawing cycles.
The Southeast offers some of the cheapest storage in the United States, especially in Alabama, Mississippi, and rural Georgia. Warm and humid temperatures have also made climate control valuable for many of the unit types, however, the bottom line is low-cost land enables facilities to provide space at a competitive price for large spaces.
Florida presents a special case within the Southeast – while storage is generally affordable, the state's hurricane risk means you'll want to pay extra attention to a facility's construction quality and flood risk. Many Florida facilities are built to withstand hurricane-force winds and are located on elevated ground to minimize flood risk. The Southeast's growing population and thriving economy have led to numerous new storage facilities being built, which often means modern amenities and competitive pricing as facilities compete for customers.
The Midwest has a distinctive combination of quality storage locations at very reasonable prices which would attract many storage users. In states like Ohio, Indiana, Missouri, etc., reasonable pricing is usually linked to locations with a lot of security and climate control features. The Midwest experiences an extreme range of temperatures, below zero winters to hot and humid summers, the capability to reasonably control its interiors is a benefit but in the Midwest it is commonly affordable.
Most Midwest facilities also have large footprints hence the larger footprints meaning that loading and unloading is generally easier. In agricultural areas, many facilities serviced residential and commercial customers. Every facility could have facilities small enough to hold a family's personal items, to large enough to hold farm equipment or inventory for businesses.
Stored items typically do better in dry altitude than in humid climates, and the southwestern states are dry but extreme heat can still present challenges to certain possessions. In Arizona, Nevada, and New Mexico, many storage facilities at a minimum provide a shaded loading area that gives some relief from high heat levels. This region has also experienced massive population growth and consequent large increase in the number of storage facilities.
Many storage facilities in the southwestern states have state-of-the-art security technology and amenities as they are in booming areas and servicing discerning customers. Water damage is less of a concern in most Southwest locations, but theft prevention becomes more important in some urban areas. Look for facilities with robust security measures including good lighting, fencing, and surveillance systems.
California, Oregon, and Washington offer some of the most expensive storage in the country, particularly in major metropolitan areas. A 10x10 unit in San Francisco or Los Angeles might cost what you'd pay for a 10x20 unit in many other parts of the country. The West Coast is without a doubt the leader in innovation and customer service. Many facilities provide additional perks with premium features including online management systems, smart phone access to gates, and advanced features such as package acceptance and retail.
In the case of storage, there is the risk of earthquake activity, but nearly all modern self-storage facilities are built to current building codes with regards to seismic activity. The climate is typically mild for most of the West Coast, therefore climate control is generally optional, unless you are storing extremely sensitive items.
Security should be your top priority when evaluating storage facilities. A good facility will have multiple layers of security, starting with perimeter fencing and well-lit grounds. Look for facilities with electronic gate access that requires a code or keycard – this creates a record of who enters and exits the property and when.
Individual unit alarms are becoming increasingly common and add an extra layer of protection. The systems do notify facility management if your unit is broken into without your code, and some will even alert your phone directly. Video surveillance should be comprehensive, not only the entry or exit points but also the interior hallways and secured unit spaces. Ask to see about what security measures are taken after hours. Some facilities have on-site management that lives on the property, while others rely on security companies for regular patrols. The best facilities often have a combination of technological security measures and human oversight.
A well-maintained facility is a good indicator of responsible management. When you visit potential storage facilities, pay attention to the general cleanliness of the property. Are the grounds free of debris? Are the hallways and common areas clean and well-lit? Do the unit doors appear to be in good repair?
Look for signs of pest control measures – a good facility will have regular pest control services and will be proactive about preventing rodent and insect problems. Check the units you're shown for signs of water damage, including stains on walls or ceilings, musty odors, or rust on metal surfaces. The condition of the facility's vehicles (if they offer truck rentals) and equipment can also tell you a lot about their attention to maintenance and detail.
Consider how often you'll need to access your stored items and choose a facility that makes this as convenient as possible. If you'll be visiting frequently, drive-up access might be worth paying extra for. If you are storing something in the long term that you will not need easy access to, in most cases interior units will be cheaper. Look at the access hours of the institution - some have 24/7 access while others have their hours of availability that could be restrictive. Make sure the hours of access work with your schedule and how you want to live your lifestyle. Additionally, think about the distance of the facility from your home and work - depending on where you are going can feel like a small difference in distance but if you were to be traveling constantly to and from, the distance does matter.
Look for amenities that will make your storage experience more convenient: on-site truck rentals, dolly and cart availability, package acceptance services, and retail areas where you can purchase moving supplies and packing materials.
Decide whether you need climate control based on what you're storing and your local climate conditions. Items that benefit from climate control include wooden furniture, leather goods, photographs, electronics, important documents, musical instruments, artwork, antiques, and anything with fabric components.
If you will indeed need climate control, inquire about the temperature/humidity ranges of the facility. Some facilities only provide temperature control (either heat or air conditioning) while other facilities will provide full climate control along with humidity control and will tell you what those ranges are. Remember that climate-controlled spaces are usually 20 - 50% more expensive than standard spaces, but depending on how valued the items are or what sensitive items you are storing, the protection may be well worth it.
Most storage facilities require proof of insurance coverage for stored items, but they don't provide insurance themselves. Check with your homeowner's or renter's insurance provider to see if your stored belongings are covered under your existing policy – many policies do provide some coverage for items in storage, though the limits might be lower than your home coverage.
If your current insurance doesn't cover your belongings sufficiently, many storage buildings will offer you insurance in limited amounts specifically for the stored items or be able to direct you to third-party companies. Insurance for storage is usually very inexpensive, so if you are storing expensive things, having insurance is helpful because it offers peace of mind. Some storage facilities offer protection plans, which is not insurance, but does cover some things for the specific losses covered in the plan. Be sure to check the fine print to understand what is covered and what is not.
There are many factors regarding pricing in storage. Pricing really depends on where the storage unit is located, how nice the building is, the size of the unit, and the current supply and demand. It is safe to say that pricing is usually higher in urban areas than rural areas, and usually, newer facilities are more expensive because of their new finishes and available amenities.
Most facilities will give "promotional" rates for new customers. These rates can be really beneficial to you and can include "first month free" or "50% off for three months". But, be sure of what will happen after the promotional rate expires, because some facilities will improve upon their promotional rate by locking in a price for a longer time with a long-term lease.
Sometimes people do not take important notice of extra costs that may not be included in the monthly rate quoted. Some of these extra costs can include; administration fees, lock fees (if you do not bring a lock), insurance costs, and late fees regarding payment. Some other facilities will include costs related and/or associated with their services, like receiving packages or 24-hour access, as additional costs.
When you compare prices, check that you are comparing similar unit size and features. A climate-controlled unit that is 10x10 at one facility is not comparable to a standard non-climate controlled storage unit that is in 10x10 size at another facility. The comparisons of facility unit sizes need to be really mindful, because even if the units have the measurements of 10' x 10'; one is climate controlled and the other is not. Consider transportation costs in addition to storage prices. A storage facility that was $10 more per month but much closer to your home may be significantly cheaper after you account for gas, time, and wear on your car, also.considering what the cost of driving to and from the facility may incur in either gas, time, or wear and tear on your car.
Good packing and organization can help you make the most of your storage space and keep your belongings in good condition. Invest in quality boxes and packing materials – the few extra dollars you spend on sturdy boxes can save you money in the long run by preventing damage to your items. Label everything clearly and keep an inventory list of what's in your unit. Many people think they'll remember what they stored, but after a few months, it's easy to forget exactly where you put specific items. Consider taking photos of your unit as you pack it to create a visual inventory.
Pack your unit strategically, with items you might need to access placed near the front and clearly labeled. Create walkways within your unit so you can reach items in the back without having to move everything else. Use vertical space efficiently by stacking boxes (with heavier boxes on the bottom) and consider installing shelving units to maximize storage capacity. Protect furniture by covering it with sheets or furniture covers, and place mattresses and upholstered items on pallets or furniture pads to keep them off the floor.
Proper preparation can prevent damage and deterioration during storage. Thoroughly clean everything before you store it – pieces of food and dirt will attract pests and/or stain over time. Clean your appliance well to remove water, fungi, and food particles, and ensure all components are dry to prevent mold and mildew. Empty equipment and machinery of any chemicals/fluids to prevent corrosion and leakage. Remove batteries from electronics to prevent corrosion and damage from battery 'leakage.'
When preparing vehicles for storage, use fuel stabilizer, disconnect the battery, and consider using tire covers to prevent a flat spot if stored long-term. Protect wooden furniture with the right products to prevent cracking and warping. Clean your leather items, because dirt, grease and oil can damage leather long-term – cleaning and conditioning it will prolong its life in storage. Coating metal items lightly with oil will help prevent rust. Use a moisture absorber, dryer sheets, or silica gel packets (desiccants) in your storage unit, particularly if unconditioned. These products can help with humidity related damage even in unconditioned storage units.
Even though your items are in storage, they still require care to prevent deterioration. Visit your storage unit occasionally to check on things to ensure everything is in order. You should also be monitoring for pest activity, water damage, or other issues which would require attention. If applicable, reorganizing the unit is practical. You may find your storage requirements change, and periodic reconstructions help utilize your space more effectively. Similarly, this may be an opportune time to think if you actually still need the items inside your unit, or if you could donate or discard items.
Most facilities will have your updated contact information, and most facilities will give you the courtesy call after a missed payment, but miss enough, and you will incur late fees. Also consider routine maintenance. Functions that you expect around a holiday season or preparing your lawn mower with fuel, oil, and sharpened blades, for mowing in the spring.
The storage industry has embraced the use of technology to enhance both your experience and the security of the facility. Many contemporary storage facilities come with smartphone apps for account management or payment, access to the gate or simply use your smartphone without needing a physical key or key fob. They have online management systems where you can review your account information, payment history, and in sometimes, the facility security footage of your unit area.
Some facilities offer online auctions for abandoned units, and apps that help you find and compare storage facilities in your area. Smart locks are becoming more common, allowing facility managers to grant or revoke access remotely and providing detailed logs of when units are accessed. Some facilities are experimenting with robotic systems that can retrieve stored items without requiring customers to visit their units physically. Climate monitoring technology allows facilities to maintain precise environmental controls and alert managers immediately if conditions in climate-controlled areas fall outside acceptable ranges.
Many small businesses use storage facilities for inventory, records, or seasonal items. If you're storing business items, look for facilities that understand commercial needs and can provide appropriate receipts and documentation for tax purposes. Think about facilities that have loading dock or spacious hallways to help you with transporting bulk quantities of goods. Some facilities offer business amenities like accepting packages and small office spaces. Make sure to request information on facility security measures and insurance options for commercial use for any storage facility you choose for your business management.
Lots of college students need storage for their breaks during the summer or studying abroad. Many storage facilities near colleges offer student-specific programs with special pricing and flexible lease terms that align with academic calendars. Look for facilities that offer shared storage options for students who don't need a full unit, or smaller unit sizes that are appropriate for dorm room contents. Some student-focused facilities offer pickup and delivery services that can be especially convenient during busy move-out periods.
Military families tend to experience unique storage situations given they tend to relocate and deploy more often than the average family. So, when you are searching for storage facility, look for a facility that offers military discounts and one that understands the needs of military families for storage. There are also some storage facilities close to military bases that have expereince with military storage who may also provide offer services like maintaining a vehicle for a deployed or stationed mamber, or access for family member storage unit while the member is activated or deployed. Search for a storage facility that is familiar with the government moving allowance, so that they can provide the necessary documentation for reimbursement.
Many families use storage for items that they only need access to at a seasonal basis, like Christmas items, winter clothing, or recreational items. For seasonal based storage, location may not be as important as cost, since you are only accessing the unit a few times a year. The cycle may work for your family where you could borrow a large space to store all your seasonal items and share the cost, or if your family chose to participate together, you can look for a facility that offers discounts for using larger space, or with longer leases. Properly prepare your seasonal items for storage, and clearly label your storage until contents, so it will be much easier to know where everything is when you come to retrieve your items.
Unfortunately, it is not uncommon for there to be red flags with a storage faciility that may indicate to consumers that they should consider alternative storage options. There is nothing worse than issues regarding the upkeep of the units, whether that is cleanliness or security, and potentially unprofessional management providing you with the peace of mind that you require. Consider trying to steer clear of storage units where the pricing will vary depending on what you need and where the contract is unverifiable.
Be wary of deals that seem too good to be true – extremely low rates might indicate corners being cut on security or maintenance. High turnover in facility management or frequent complaints from other customers can be warning signs. Trust your instincts – if something feels off about a facility or its management, it's probably better to look elsewhere. Be cautious about facilities that require long-term commitments upfront or have excessive restrictions on access or use of your unit.
Choosing the right storage facility involves balancing your specific needs with your budget constraints. Start by making a list of your must-have features versus nice-to-have amenities. Before deciding to place a loved one in a facility, visit several places in person to get the most complete picture. Photos and websites may not tell the whole story. Ask for a tour of the entire facility, not just the one you are considering. Talk with current customers if possible, to hear how they feel about management and services.
Take your time to read the lease carefully before signing, understand all the fees, restrictions, and policies. Don't hesitate to ask questions about anything that's unclear. Consider starting with a shorter-term lease to test out the facility before committing to a longer-term agreement. Most facilities allow you to extend or change your lease terms if you're satisfied with the service.
The storage industry continues to evolve with changing American lifestyles and technological advances. As e-commerce continues to expand, storage is more necessary, no doubt; we have more things to store. Urbanization has created demand too, as people have shown that they will pay for convenience in densely populated spaces. The idea of sustainability is more prevalent now, too, as some facilities are incorporating solar panels, LED lighting and even other "green" features.
Technology will continue to have greater importance, especially as facilities begin using automated retrieval systems and different climate controlled features. The trend toward smaller living spaces in urban areas suggests that demand for storage will continue to grow, while the aging population may create new types of storage needs as people downsize their homes.
Finding the right storage space near you doesn't have to be overwhelming, but it does require some research and consideration of your specific needs. The abundance of options available to most Americans means you can likely find a solution that fits both your requirements and your budget. Before committing to any facility in a lease agreement, take time and go into the facilities that you're considering to ask some questions, and read the fine print. Remember, the lowest price is not always the best price – simply ask yourself about the total cost including transportation, what the security and maintenance quality is like, and the different transportation / convenience factors that are important to you.
Whether you need short term storage while you move to a new place, long term storage to hold on to items you can't get rid of, or storage for specialty items like vehicles or business inventory, chances are there's a storage facility in your area that can accommodate your needs. In the end, it's your front-end homework that will assure that you select a facility that will protect your property and give you value. While storage can be an effective space and life management tool, it can only be useful when you select the correct facility and manage your storage effectively. Now that you've read this guide and have the information and strategies to find storage space that is effective and affordable to you, you have the basis to select a storage facility that will work for you.